Franchisor Profile

Troy Hillard is a successful entrepreneur who founded Clean Rite, a cleaning and janitorial services company that has been providing top-notch cleaning solutions to businesses and organizations for years. Hillard's journey to success started with a simple idea to provide excellent cleaning services to commercial clients in his community.

Over the years, Clean Rite developed a reputation for delivering reliable and efficient cleaning services that met the needs of a wide range of clients. Hillard's leadership and hands-on approach to management helped him build a team of skilled and dedicated franchisees who shared his vision for excellence.

In 2023, Hillard and Hillier decided to take their business to the next level by rebranding Clean Rite to Hallmark Services. The move was aimed at better positioning the company in the market and expanding its range of services to include a wider range of cleaning solutions.

Under the Hallmark Services brand, Hillard, Hillier and their franchisees continue to provide the same high-quality cleaning services that they had become known for. However, the new brand also allowed them to offer more specialised services.

Hillard's entrepreneurial spirit and dedication to providing top-notch services have been instrumental in the success of both Clean Rite and Hallmark Services. His commitment to excellence has helped him build a reputation as a leader in the exterior cleaning and maintenance industry, and his focus on customer satisfaction has earned him a loyal base of clients who trust him and his team to deliver the best possible solutions.


Sarah Hillier is a driven and dynamic individual who serves as the General Manager and Franchise Support Manager for The Rite Group and Hallmark Services. With over 20 years of experience in the service industry, Sarah has become a well-respected figure within the field.

Sarah's role as General Manager involves overseeing all aspects of the company's operations, including sales, marketing, and financial management. She is responsible for developing and implementing business strategies that enable The Rite Group and Hallmark Services to maintain a competitive edge in the market.

As Franchise Support Manager, Sarah provides guidance and support to the company's franchisees. She works closely with them to ensure they have the necessary tools and resources to operate their businesses successfully. Sarah is a hands-on manager, and she takes pride in working closely with each franchisee to understand their unique needs and challenges.

Sarah's success in the franchising industry is a testament to her strong work ethic and ability to build meaningful relationships. She is passionate about helping others succeed, and this is reflected in the support she provides to franchisees. Her expertise and leadership have earned her the respect of her colleagues and peers within the industry.

Her commitment to excellence, passion for helping others, and strong work ethic make her a valuable asset to The Rite Group and Hallmark Services.

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